The Functional Systems Support Group is a team of technology professionals that provide maintenance and support for the enterprise management systems of the University of Idaho. The group enables cross-functional communication and improves efficiencies by providing for discussion, collaboration, and organization of professional development opportunities. The group accomplishes this by: Taking responsibility for

• Best practices, standards, policies and procedures to ensure
  • systems are developed in the highest quality
  • system integrity is maintained
  • formal and standard practices are consistent across all areas
  • the security of systems and applications is enhanced and maintained to protect the information assets of the institution
  • appropriate policies and procedures are in place to provide for the above
• Scheduling upgrade and maintenance functions requiring downtime of systems to minimize impact to end-users
• Technologies supported in development of systems
• New technologies to implement to enhance systems
• Securing institutional systems and data

• Information about projects that may affect other developers and the applications they manage
• Coordination and collaboration of developers on cross-functional projects

• Identifying needed training for new and experienced developers
• Supporting Human Resources in providing that training
• Exposing developers to new and emerging technologies
• Encouraging sharing of knowledge among developers and central IT functions